Top 5 Opsgenie alternatives in 2026
Updated on
February 7, 2026
Aaron Schäfer
If you're using Opsgenie, you’ve probably heard the news: Atlassian is shutting it down. What does that exactly mean? Either you move to Jira Service Management (which costs about 130-200% more) or you need another tool.
In this post, we’ll look at five alternatives that can replace Opsgenie.
TLDR:
Opsgenie will be fully shut down on April 5, 2027
Atlassian is merging products (moving things into JSM and Compass)
Promising alternatives: Incidite, ilert, PagerDuty, Betterstack, Keep
What’s happening to Opsgenie?
Atlassian officially confirmed the end of Opsgenie on March 4, 2025. Their plan is to move the functionality into JSM and Compass.
🗓️ Timeline:
June 4, 2025: End of Sale - no new accounts, no plan upgrades
October 2025: JSM bundle users lose Opsgenie access early
April 5, 2027: Full shutdown - all data will be deleted
Existing customers can still renew their subscriptions, but they can’t change plans anymore. Atlassian offers migration tools and a 30-day JSM trial.
April 2027 may sound far away, but migrations often take longer than expected. Moving late can create stress, data risks, and expensive temporary setups. So here are five alternatives that can replace Opsgenie.
Five alternatives compared
1. Incidite
Incidite is a modern all-in-one tool from Germany that goes beyond classic incident management.
It combines three things you often need separate tools for: incident management, status pages, and uptime monitoring. Everything is in one platform, GDPR-compliant, and hosted in Germany.
✅ Pros:
All-in-one without expensive add-ons
Public and private status pages with your own domain
Built-in uptime monitoring
AI writing tools and automations
Incident roles and tasks for structured workflows
On-call scheduling
Integrations like Slack, Prometheus, and Discord
❌ Cons:
Fewer integrations than some other tools
💰 Pricing:
Incidite uses flat pricing, not per-user pricing. A team of 10 pays the same as a team of 3, as long as it stays within the plan limits.
Plan | Price per month (billed yearly) | Highlights |
|---|---|---|
Free | €0 (includes 3 users) | Basic incident management + first status page and monitors for small setups |
Basic | €16 (includes 10 users) | More features + Incidite AI included. Good if you actively use status pages and monitors |
Pro | €41 (includes 30 users) | On-call, up to 20 monitors, more status pages, more team members |
Enterprise | On request | Custom limits |
💭 Summary
Great value for small and large teams, with lots of features in one place. AI is included starting from Basic. Just keep in mind the integration list is smaller than most competitors.
2. ilert
ilert is another tool from Germany and has been on the market since 2009 - longer than most competitors. It offers migration tools that can automatically import users, teams, schedules, and escalation policies from Opsgenie.
✅ Pros:
Unlimited on-call schedules with AI-assisted setup
Alerts via push, SMS, voice, email, WhatsApp, or Telegram
100+ integrations including ServiceNow, Jira, and Datadog
Migration tools from Opsgenie to ilert
❌ Cons:
The minimum of 3 users can be pricey for small teams
Enterprise features require higher plans
💰 Pricing:
Plan | Price per month (billed yearly) | Highlights |
|---|---|---|
Free | €0 (max 5 users) | On-call, 1 status page included, 100 notifications |
Pro | €19 per user (min. 3) | Unlimited SMS/voice, SSO, unlimited viewer users, 250 AI credits/month |
Scale | €39 per user (min. 3) | Team-based org, event intelligence & workflows, ITSM integrations (incl. ServiceNow, JSM), 1,000 AI credits/month |
Enterprise | from €49 per user (on request) | Up to 99.99% uptime SLA, dedicated CSM, advanced security & compliance, 5,000 AI credits/month |
3. PagerDuty
PagerDuty is one of the best-known names in the industry. It has been around for 15+ years and offers a very large integration ecosystem with 700+ integrations.
✅ Pros:
Proven enterprise reliability
Huge number of integrations
❌ Cons:
More expensive, many features are paid add-ons
The UI is often seen as cluttered
💰 Pricing:
Add-ons matter here: AIOps costs $699/month extra. Status pages start at $89/month.
Plan | Price per month (billed yearly) | Highlights |
|---|---|---|
Free | $0 (includes 5 users) | On-call scheduling, unlimited API calls, 700+ integrations |
Professional | $21 per user | lack/Teams chat basics, unlimited phone/SMS + schedules/escalations, status page (up to 250 subscribers), SSO, basic ticketing integrations |
Business | $41 per user | Custom fields, more incident workflows, advanced ITSM integrations, internal status pages, external status page up to 500 subscribers |
Enterprise | Custom | Advanced workflows and enterprise contracts |
4. Better Stack
Better Stack is an all-in-one platform that combines incident management (including on-call), status pages, and monitoring. You can create, manage, and close incidents directly in Slack or Teams.
✅ Pros:
Manage incidents directly in Slack
Built-in on-call scheduling with calendar integration
AI features to reduce noise and auto-document incidents
❌ Cons:
Costs can grow fast depending on your setup
Advanced Slack/Teams workflows are paid add-ons
💰 Pricing:
Betterstack is modular (not a simple Free/Pro/Enterprise setup). Quick overview:
Module/Plan | Price per month (billed yearly) | Highlights |
|---|---|---|
Free | $0/month | 10 monitors & heartbeats, 1 status page, Slack & email alerts |
On-call & incident management (Start) | from $29 per license/month | 1 responder included; on-call + incident management with unlimited SMS, escalations, apps, etc. |
Team Members | $0 per member/month | Members are free, responders cost per license ($29) |
Slack & MS Teams Workflows (Add-on) | $9 per responder license/month | Channel/thread workflows, /incident, AI post-mortems, reporting/analytics |
Status Pages (Add-ons, optional) | e.g. extra public status page $12/month (yearly) | Many options priced separately (extra pages, password protection, SSO, whitelabel, etc.) |
5. Keep
Keep is mainly an alert aggregation and AIOps platform, not a full on-call tool. It works well as a layer in front of your incident tool to reduce alert noise and help find root causes faster.
For actual on-call and incident handling, Keep integrates with tools like SIGNL4, PagerDuty, Grafana OnCall, and others.
✅ Pros:
AI-based alert correlation, noise reduction, and root-cause detection
Workflow automation for response
150+ integrations including Jira, ServiceNow, and Slack
❌ Cons:
No built-in on-call management
AI correlation is only available in the highest plan
💰 Pricing:
Plan | Price per month (billed yearly) | Highlights |
|---|---|---|
Startup (Free) | $0 (includes 1 user) | 1 integration, 5 workflows included |
Growth | $199 (includes 10 users) | 20 integrations, 100 workflows included (better enrichment, 2-week data retention) |
Enterprise + AI | On request | Unlimited users & integrations, AI correlation, SSO, dedicated cloud or on-prem |
Conclusion
Which tool fits you?
Need GDPR compliance and German hosting?
Incidite and ilert (both hosted in Germany)
Need lots of integrations and strong enterprise track record?
PagerDuty and Betterstack
Budget matters more than brand name?
Incidite offers the best value
Want self-hosting?
Keep for AIOps, combined with ilert Free for on-call
FAQ Opsgenie Alternatives
Opsgenie Shutdown
Best Opsgenie alternative
What is Opsgenie?
Thanks for reading!
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